Monitoring
Ticketmaster Data Security Incident
Ticketmaster data security incident: what happened and what to watch for.
A fact-checked status guide to Ticketmaster's published data security incident information and the steps customers can take to protect themselves.
Case status
Official incident information availableClaim with Corresi
Download CorresiQuick answer
Ticketmaster says it discovered unauthorized activity in an isolated third-party cloud database affecting some North American ticket purchasers. Its official incident page is the right place to review what information may have been involved and any direct notices. This page is marked Monitoring because it is not a current claim-form page.
What Ticketmaster has said
Ticketmaster's official help page says the affected database could contain limited personal information for some customers who bought tickets in North America, including contact information and encrypted card information. It says customers can continue to use Ticketmaster normally.
Why this is not labeled an open claim
An incident notice and an open class-action claim are different things. Corresi only labels a case Open when a verified official claim window and deadline are live. This status page does not substitute for a court-authorized settlement notice.
What customers can do now
Review any notice you receive, use Ticketmaster’s official page to confirm details, and watch your financial accounts for unusual activity. Do not enter personal information into links from unexpected messages before verifying the source.
Case questions
What people ask about this case.
Is there an open Ticketmaster settlement claim on this page?+
No. This is an incident-status guide, not a claim form. Corresi will only show an Open status when a verified official claim deadline is available.
What information may have been involved?+
Ticketmaster says the affected database may have contained limited personal information for some North American ticket purchasers, including email, phone number, encrypted credit card information, and other information customers provided.
Where should I verify a Ticketmaster incident notice?+
Use Ticketmaster’s official data security incident page and compare the information with the notice you received.
Verify any deadline or claim requirement at the Ticketmaster’s official incident information.